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Answered

D105: Modbus Server mode. Clarifications on reading registers

RAM Srl 1 week ago in General questions updated by Support Manager 6 days ago 3

Hi, from your support I understand that I can read up to 5 registers of actual values and 2 registers of accumulation values. So I can read up to 7 registers. Can there be 7 registers of a single slave device or 1 register of 7 slave devices?

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Answered

D103-2000 некорректные показания

Beshg 1 week ago in Equipment updated by Support Manager 1 week ago 1

После установки прибора в ТП появились некорректные показания тока по второй фазе. До этого все работало нормально в тестовом режиме в другом месте. Ток по этой фазе всегда порядка 200А, power direction - revers, power factor гуляет от 0.24 до 0.70. Сначала подумал на неправильную установку датчика тока - перевернул, но результат тот же, ничего не поменялось. Данные показания висят даже если нет нагрузки и ток по другим фазам 0. В чем может быть причина? Какие параметры у данных датчиков тока, что должно быть на выходе? Замерял напряжение на клеммнике, у нормальных фаз 150-200 мВ AC в работе, а у этой всего 17-19 мВ AC при одинаковой нагрузке по фазам.

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Completed

Not having continuous wifi connection

Ketaki 2 weeks ago updated by Support Manager 2 weeks ago 3

DOES SMART MAIC ENERGY METER NEEDS CONTINUOUS WIFI CONNECTION AT THE PLACE OF INSTALLATION TO LOG THE DATA? 

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Not a bug

Waiting for data...

Int 2 weeks ago in Equipment updated by Support Manager 2 weeks ago 1

Hello. A few years ago, I acquired two D102 meters. One of them is still functioning, but on the second one, the web interface works, yet in the Status section, it keeps showing "Waiting for data" and doesn't proceed. I have tried resetting it (now it doesn't work in the WiFi network selection section), and I have also disconnected the power supply. What can be done to resolve this issue?

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Answered

Siemens sentron pac3200 conect

FrancoMosetti 3 weeks ago in General questions updated by Support Manager 2 weeks ago 3

Can I conect Siemens sentron pac3200 to your sistem?
If I have a external log data in CVS file can I import it in your DB so I read the data in Dash Board?

Franco Mosetti

francomosetti@me.com