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Керування навантаженням та умови

Energianr 4 years ago updated by Support Manager 4 weeks ago 8

Доброго дня. Чи можливо зробити керування навантаженням через дашбоард приорітетним над заданими умовами? Можливо добавити у віджеті пункт "Вімкн/вимкн налаштовані умови" або щось подібне.

Наприклад: є задані умови відключати реле з 20:00 до 7:00 на постійній основі, але виникла ситуація що необхідно залишити ввімкнутим. В даний час це не можливо, так як одразу після переведення перемикача керування навантаженням в дашборді в положення  "ON",  в період з 20:00 до 7:00, пристрій через секунду все рівно починає виконувати встановлені умови і переходить в положення "OFF" .

Answer
Support Manager 4 weeks ago

В мануале есть раздел "УСЛОВИЯ и УВЕДОМЛЕНИЯ"

https://support.smart-maic.com/communities/1/topics/25-gde-mozhno-skachat-instruktsiyu

Если надо управлять мощной нагрузкой через контактор, то управляйте контактором через дополнительное твердотельное реле, которое будет как фильтр работать.

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Completed

Not having continuous wifi connection

Ketaki 1 month ago updated by Support Manager 1 month ago 3

DOES SMART MAIC ENERGY METER NEEDS CONTINUOUS WIFI CONNECTION AT THE PLACE OF INSTALLATION TO LOG THE DATA? 

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Under review

Problem mit dem richtigen messen der Pules bei Gas und Wasser

Sebastian 2 months ago updated by Support Manager 2 months ago 1

Image 2185

Ich bekomme es einfach nicht hin den richtigen Zählerstand über die Pule in mein System zu bekommen.

Ich habe einen Gas- und einen Wasserzähler. Ich nutze als Pulsmesser den Itron Cyble Sensor V2.

Was muß ich denn in der Smart Maic Software einrichten, damit die Pulse richtig gemessen werden? 

Gaszähler

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Answered

D103 G3 issue after grid outage and other concerns

J5TPM 4 months ago updated by Support Manager 4 months ago 1

Hello all.  New user here, greetings from Ireland.  I have recently installed D103 G3 Extended version on single phase network with 2 CT's monitoring other circuits in the house.  All was OK and installation was relatively easy and setup OK.

We had during this week, short period of power loss on the grid.  When the power was reinstated, the device failed to reconnect automatically to the WiFi.  Only this evening I had to investigate as there was no data on the dashboard and device was in "Waiting" status, despite my router showing it as an attached device.  However, after waking up WiFi on the D103 and connecting, the WiFi was not connected but my router showed it as attached with correct IP address.  I had to manually reinstate the connection to the router from the device interface.  But the device still would not talk to the server, until I then performed restart of my router, then everything worked normally.


My question is, should the device reconnect to WiFi automatically by itself once grid power is restored and device starts again?


Second issue I note is with dashboard.  How is it possible or is it possible to lock each widget in place?  Sometimes when you scroll on the dashboard from iPhone, it moves the widgets around on top of each other and you have to take care to relocate them back to original position again.  I have tried "Lock Back" function but it does nothing.  Is there some setting to lock the widgets in place on dashboard to prevent unwanted movement?


Thanks!

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Answered

Change Billing Period/Cycle

Saad 4 months ago updated by Support Manager 4 months ago 1

Is it possible to change the billing period? My electricity bill period starts from 22nd of the month till 21st of the month. Whereas the dashboard calculates it from 1st till 30/31st of the month. And as a result I have to manually calculate my monthly bill in the excel. I was wondering if there is a way to change the billing cycle.