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Not a bug

D105 Smart Pulse Meter constantly reconnecting to Wifi

Martin 3 years ago in General questions updated by Support Manager 3 years ago 1

Hi, 
I just got my D105 Pulse Meter and I could connect it to my Wifi with no problem, but I notices that the connection seems to be very unstable. It seems to reconnect every few minutes. Because When I am connecting to the device via web browser and IP, it looses connection every few minutes and the web interface doesn't respond anymore. 

I also noticed that even though the wifi/internet connection is set up successfully, the Pulse meter is still blinking slowly with its LED and its wifi hotspot it still available. Shouldn't the wifi hotspot mode be disabled, once the device has established a connection to my local wifi and through that to the internet? 

Not a bug

Some tips if you're having problems connecting to WiFi:
1. For stable operation, the signal level must be greater than -80dB, i.e. better than -70dB.
2. Try changing the WiFi type to "G (up to 54Mbs)" in the device settings.
3. Try to change the channel on the router, try a couple of times.
4. Try to connect to another router to understand who is the problem.

The information about the device can be obtained from the LED indication:
- blinking slowly - WiFi hotspot mode is on, you can connect for settings; it will be disconnected after about 15 minutes;
- lit constantly - there are WiFi and the Internet is ok;
- blinks very often - no WiFi or the Internet, you need to solve the problem.